Standard Shipping: Please allow 3-5 business days for your order to arrive.
Expedited Shipping: For faster delivery, we offer a 1-2 business day shipping option available at checkout.
Shipping Areas
We ship to all 50 states in the USA. At this time, we do not offer international shipping.
Shipping Costs
Standard Shipping: Free for orders over $50. For orders under $50, a flat rate of $5.95 applies.
Expedited Shipping: A flat rate of $14.95 applies, regardless of order size.
Order Processing
Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).
Orders placed on holidays or weekends will be processed the next business day.
Tracking Your Order
Once your order is shipped, you will receive an email with tracking information. You can use this information to track your order via our carrier’s website.
Return Policy
Satisfaction Guarantee
At myearthlyskin, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If you are not satisfied for any reason, you can return the product within 30 days of purchase for a full refund or exchange.
Return Process
To initiate a return, please contact our customer service team at [contact@myearthlyskin.com] with your order number and the reason for the return.
We will provide you with a return shipping label and instructions on how to send back the product.
Exchanges
If you received a defective or damaged product, we are happy to exchange it for the same item. Please contact us at [contact@myearthlyskin.com] to arrange an exchange.
Non-Returnable Items
Please note that due to health and safety reasons, products that have been opened or used are not eligible for returns.
